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Need to return an item? Please review this return policy checklist to help us process your return as quickly as possible.
To request a return, please contact us within 14 days of receipt of the order via chat, Monday through Friday from 9:00am to 5:30pm US Eastern Time, or via email at customerservice@eloquii.com. Our customer service team will provide the necessary documentation and a shipping label for any eligible return, and will set up a package pickup for you with DHL Express. International orders cannot be exchanged.
A return shipping & processing fee will be deducted from your refund. See below for fee amount by country. International orders subtotaling under these amounts are ineligible for return.
ELOQUII reserves the right to change this Return Policy at any time.
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