Here's how it works:
ELQ Rewards is our rewards program where users can earn ELQ Reward Dollars on their ELOQUII purchases. To join, download our app and create an account or log in and you’ll be automatically enrolled! Remember to stay logged in when you are making an eligible purchase through the Eloquii app or site to earn and redeem your ELQ Reward Dollars, as rewards cannot be earned or redeemed using guest checkout.
You can join the ELQ Rewards program exclusively through the ELOQUII app. Once you have the app, if you already have an ELOQUII account, just log in and click the “Start Earning” button on the next page. If you don’t have an account yet, you can create one inside the app.
Easy! Log into your account to shop in the app or on the site and earn ELQ Reward Dollars on every eligible purchase. Rewards will be applied to your account on the next business day after your order ships. To earn rewards in stores, access your ELQ Rewards barcode via the app and present it at checkout, and we’ll apply your ELQ Reward Dollars within a business day.
Redeeming is easy! When shopping in the app or online, we’ll display your available ELQ Reward Dollars in your cart. Check the box next to the ELQ Reward Dollars to apply them to your order. When shopping in store, let the associate know you have a reward to apply and present your ELQ Rewards barcode via the app. Example:
Rewards expire if your rewards account has been inactive (no earning or redeeming) for 12 months. We’ll email you if this is about to happen!
No. ELQ Reward Dollars are earned on your merchandise total, after any discounts have been applied and before shipping and tax.
Yes! Just make sure you have our app downloaded and the store associate will scan your ELQ Rewards barcode via the app prior to completing checkout to earn or redeem rewards.
For orders placed in the app and on the site, ELQ Reward Dollars are placed on your account one business day after your order has shipped and payment is processed, and the amount earned will be based on the item(s) that ship, less any cancellations. If you purchased in-store, rewards earned will be placed on your account within a business day. You can find your account balance here: www.eloquii.com/MyELQRewards, or by navigating in the app to Account -> ELQ Rewards.
No. ELQ Reward Dollars can only be earned on purchases made after enrollment in the program, either via a logged in account or in a store when the ELQ Rewards barcode is presented.
The rewards you earned for the item(s) being returned will be deducted from your rewards balance. Any ELQ Reward Dollars that were redeemed on item(s) being returned will be re-added to your ELQ Rewards balance within a few business days of the refund posting.
If there are not enough rewards available in your account, it will result in a negative reward balance. Subsequent purchases will work your status back to a positive balance. Negative rewards do not expire.
No. You must be logged in to earn or redeem ELQ Reward Dollars.
No. Rewards are non-transferable and only valid for the account that earned them.
Yes. ELQ Reward Dollars are automatically combined for you as you make purchases in the program. When you choose to redeem them, your entire rewards balance will be used, up to the merchandise subtotal of the purchase you’re using them on.
Yes. Earned ELQ Reward Dollars will remain in your account until they are used, as long there is account activity (earning or redeeming) at least once every twelve months. Rewards expire if your rewards account has been inactive (no earning or redeeming) for 12 months. We’ll email you if this is about to happen!
Please contact us to request that your ELQ Rewards account is closed. If you close your account, then any remaining ELQ Rewards Dollars in your account will be forfeited.